Dementia Care Home

Chichester Grange Care Home – Care UK

Grosvenor Road, Chichester, Sussex, PO19 8FP

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds75
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2023-02-01

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about walking in to find their relatives genuinely content, not just comfortable. There's a real sense of belonging here, with residents forming friendships and looking forward to the day's activities. People notice how staff take time to understand what makes each person tick, whether that's their favourite music or how they take their tea.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-02-01

  • Is this home safe?

    Good
    The Safe domain was rated Good at the December 2022 inspection. This covers staffing levels, medicines management, infection control, and how the home responds to risk. The published inspection text does not include specific detail about staffing ratios, medicines processes, or how incidents are recorded and reviewed. A Good rating indicates inspectors were satisfied at the time of the visit, but no direct observations or evidence are described in the summary.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the December 2022 inspection. This domain covers staff training, care planning, access to healthcare professionals, and food and nutrition. The published inspection summary does not describe any specific examples of care plans, training content, GP access arrangements, or how food quality and choice are managed. The Good rating indicates inspectors were satisfied at the time, but no supporting detail is available in the published text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the December 2022 inspection. This domain assesses whether staff treat people with kindness, respect, and dignity, and whether residents are supported to maintain independence. The published inspection text does not include any direct observations of staff interactions, quotes from residents or relatives, or specific examples of dignity practice. A Good rating indicates inspectors did not find concerns in this area at the time of their visit.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the December 2022 inspection. This domain covers whether the home responds to individual needs and preferences, provides meaningful activities, and plans appropriately for end-of-life care. The published inspection text includes no specific examples of the activity programme, individual engagement, or end-of-life planning. The Good rating indicates inspectors were satisfied at the time, but no supporting detail appears in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the December 2022 inspection. A named registered manager, Mrs Nicola Jane Burke, is recorded in post, alongside a nominated individual, Ms Rachel Louise Harvey. The home is operated by Care UK Community Partnerships Ltd. The published inspection text does not describe the manager's visibility, staff culture, how feedback is gathered from residents and families, or how the home uses audits and incidents to improve. The Good rating indicates inspectors were satisfied at the time of their visit.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults over 65 and under 65 with physical disabilities. They also support people living with dementia. For residents with dementia, the team takes extra care to maintain familiar routines and create a calm, reassuring environment. Staff work closely with families to understand each person's history and preferences, helping preserve their sense of identity. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Chichester Grange received a Good rating across all five inspection domains in December 2022, which is a solid result. However, the published inspection text contains very little specific detail, meaning this score reflects the rating itself rather than rich observed evidence. Families should treat this as a starting point and gather more information directly from the home.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about walking in to find their relatives genuinely content, not just comfortable. There's a real sense of belonging here, with residents forming friendships and looking forward to the day's activities. People notice how staff take time to understand what makes each person tick, whether that's their favourite music or how they take their tea.

Lens 02

What inspectors have recorded

What stands out is how well the whole team works together. From care staff to activities coordinators, everyone seems focused on making life better for residents. Families mention feeling heard when they raise questions, and healthcare professionals who visit regularly comment on the professional approach across all departments.

Lens 03

How it sits against good practice

It's the everyday moments that tell you most about a care home — residents laughing during an entertainer's visit, or simply enjoying the sunshine in the garden with friends.

DCC Recommendation

Worth a visit

Chichester Grange, on Grosvenor Road in Chichester, was rated Good across all five inspection domains when inspectors visited in December 2022. The home is run by Care UK Community Partnerships Ltd and has a named registered manager in post. It cares for up to 75 people, including those living with dementia and physical disabilities, and provides nursing as well as personal care. A Good rating across every domain is a positive result and suggests inspectors found no significant concerns at the time of the visit. The published inspection summary is brief and does not include the specific observations, quotes, or details that would allow a fuller picture of day-to-day life here. Families should not rely on this rating alone. On a visit, pay particular attention to how staff interact with residents in corridors and communal areas, whether the pace feels unhurried, how the home describes its dementia-specific approach, and what night staffing looks like for a 75-bed nursing home. Ask to see the activity planner, speak to relatives already using the home, and ask the manager directly how families are kept informed about changes in their parent's care.

The three questions to ask when you visit

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In Their Own Words

How Chichester Grange Care Home – Care UK describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Chichester Grange Care Home – Care UK says about itself

Where residents find real friendship and proper care in Chichester

Nursing home in Chichester: True Peace of Mind

When families see their loved ones chatting happily with friends or joining in the fitness class, they know they've found the right place. Chichester Grange in Chichester creates that essential balance — professional care delivered with genuine warmth. The modern building buzzes with activity, from entertainers visiting the lounges to residents tending the gardens together.

Care & specialisms

Who they care for

    The home cares for adults over 65 and under 65 with physical disabilities. They also support people living with dementia.

    How they describe their dementia care

    For residents with dementia, the team takes extra care to maintain familiar routines and create a calm, reassuring environment. Staff work closely with families to understand each person's history and preferences, helping preserve their sense of identity.

    “It's the everyday moments that tell you most about a care home — residents laughing during an entertainer's visit, or simply enjoying the sunshine in the garden with friends.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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